Privacy Policy

1. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you visit our website.

• Information you provide: your name, email address, phone number, business name, and any message details you submit through our contact form or when you sign up for updates.
• Automatically collected information: IP address, browser type, device information, pages visited, and how you interact with our site, collected through analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the services you request
• Send updates, newsletters, or marketing communications, where you've opted in
• Improve our website, services, and overall user experience
• Understand how visitors use our site so we can make it better
• Comply with legal obligations where applicable

We do not sell your personal information to third parties.

3. Cookies & Analytics

Our website uses cookies and similar technologies to understand site traffic and improve performance. We use Google Analytics 4 to gather anonymized data about how visitors use our site, such as which pages are viewed and how long visitors stay.

You can disable cookies through your browser settings at any time, though some parts of the site may not function as intended without them.

4. Third-Party Services

We use a number of trusted third-party tools to run our business and deliver services, which may process data on our behalf, such as tools for email marketing and customer communication, workflow automation, website analytics, and internal project management.

Each of these providers maintains its own privacy policy governing how it handles data, and we encourage you to review those policies directly on their respective websites.

5. Data Sharing & Disclosure

We do not share your personal information with third parties except:

• With service providers who help us operate our business (as listed above)
• If required by law, subpoena, or other legal process
• To protect the rights, property, or safety of Elanpia, our clients, or others
• In connection with a business transfer, such as a merger or acquisition

6. Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We take reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information below. You can also unsubscribe from marketing emails directly using the link at the bottom of any email we send.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch: